Technical Support
Our goal is to provide technically sound, trouble-free software
products. If you do encounter any problems with our software, we want to help you as
swiftly as possible.
SC = SkyCalc
FTS = The
Fish Tracking System TPro= TournamentsPro
Problem: FTS
TPro How to enable report
exportation in PDF format.
Resolution: This feature can only be installed on PCs running
validated copies of Microsoft Office and version 8 of The Fish Tracking System
or TournamentsPro. To enable this feature download and install the 2007
Microsoft Office Add-in: Microsoft Save as PDF. It is available for
download at this
website.
Problem: FTS
TPro Where to download Snapshot
Viewer.
Resolution: To view report files exported in SNP, (Snapshot)
format, the Snapshot Viewer must be installed. It is available for
download at this
website.
Problem: FTS
TPro Report may loose formatting
when exported.
Resolution: Because of the difficulty in converting a graphical report to a text type format, exporting reports in some text formats become misaligned. Experiment with the format options available to find one that satisfies your needs.
For more information, visit this
website.
For any other technical support issue,
please complete the following form and
press the SUBMIT button.
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